F.A.Q

Frequently Asked Questions

Cambodia’s climate and what to wear

Most CBGA trips occur in the cool dry season from December to March. This is often the best time to visit Cambodia when the daytime temperatures are around 30C and the humidity is less.  Night time temperatures are typically in the low twenties, but occasionally there is a cold snap they can drop down to around 15C. By the end of February / early March, temperatures start to climb, often reaching daytime highs of 40C during April and May.

Loose fitting, light coloured, clothing and a hat, will offer some protection from the sun and mosquitoes. Pretty much everything you need to tour with us is available in Siem Reap. This ranges from sun cream, mosquito repellent, torches and additional clothing. 

Does a campsite normally have electrical charging points?

No. Campsites do not normally have electrical charging points, for phones or cameras.  It is therefore useful if you bring spare batteries and mobile charging equipment with you.

Is there mobile phone coverage at all locations?

Mobile phone coverage is often patchy in some parts of Cambodia. When being at remote areas the network carrier we recommend you should buy is Metfone.

How do I know which tour is right for me?

Our website provides a concise description of the 17 locations we travel to. Whether you simply want a day trip to one of our eight sites around Siem Reap, or a much larger tour across Cambodia, we can arrange this for you.  For detailed information on bird species, locations, routes, accommodation, and the physical demands of our tours, contact the CBGA office and we will supply you with specific advice. Once we know your needs, we can help you plan a perfect itinerary.

Do you limit the number of participants on a tour?

We do not set limits on group size, but do consider guide-to-participant ratios when arranging tours. The number of people in a group is an important factor in creating the right tour experience. We have numerous small group tours from one to nine participants and larger group tours with 10 or more participants. We will often note the group limits when we supply your itinerary. If you wish to travel as a private group, please let us know in advance.

What are the payment terms?

We require you to pay a 30% deposit when booking the trip, or at least 3 months before the tour begins.  The remaining balance needs to be 30 days before the tour starts. Payment can be made by bank transfer or by using a credit card. We will send you a link to make the payment if using a credit card. Please note: it is likely that your bank will charge you a fee for bank transfers.

Do I need to tip the guides and drivers?

Tipping is appreciated but only as an acknowledgement of the level of service provided by our guides and drivers. Cambodia is a low wage economy and tips can make a big difference to a person’s monthly income.

Payment and currency

Cambodia’s economy operates with two currencies, the U.S. dollar and the Cambodian Riel. All of our customer billing is done in U.S. dollars. ATM machines dispense U.S. dollars, which are accepted almost everywhere in Cambodia.  While the Cambodian Riel is often used for smaller transactions. Currently, 1 U.S. dollar is equal to around 4,000 Cambodian Riel.

What are the health risks, specifically in relation to Malaria and Dengue Fever?

There will always be a risk of dengue fever and malaria, especially in the more remote areas (Tmatboey, Okoki, Boeng Toal, Keo Seima, Bokor, and Aural. We recommend that you take the preventative medication, such as Malarone tablets, in the case of malaria. With regard to Dengue, there is a limited choice in terms of a vaccine.  We will provide you with mosquito nets and suggest you bring a supply of mosquito repellent, which is easy to find in Cambodia.

Do I need travel insurance?

We recommend you purchase trip cancellation insurance and also get medical emergency cover. 

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